Helping a pathology lab improve service to outlying physicians’ offices that need results fast and reliably. This independent laboratory needed IT support for their servers, workstations, and end users, as they deliver services in surgical pathology, dermatopathology, molecular diagnostics and cytology.
A.J. Boggs provided network support, project management, firewall management, router configuration, Internet service coordination, and HL7 project implementation support to the lab. Their high standards of security and customer service required a team approach to serving clients and assuring dependable services.
A.J. Boggs provided technical support, IT systems procurement, PC maintenance, data backup services, network services support procedure development, firewall management, application support, and project management of IT related activities at this pathology laboratory. Our IXN support team delivered for the lab 24 x 7 x 365. Our projects developed a variety of solutions, including data conversion utilities, secure web access to patient data, firewall management configuration, remote access to lab computers, configuration of dictation systems that use Wav files, and project management for HL7 system interface development efforts.